1. Who We Are
Masader Samhram Trading is a sole proprietorship registered in the Sultanate of Oman (Commercial Registration No. 1773046), headquartered in Saham, North Al Batinah Governorate. This policy explains how we handle personal information received through our website and business communications.
2. Information We Collect
We may collect the following categories of information when you contact us or use our services:
- Contact details you provide (name, phone number, email address, company name).
- Messages you send us through WhatsApp, email, phone calls, or any website form.
- Basic technical data automatically collected when browsing this website, such as IP address, browser type, device information, and pages visited.
3. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiries and provide information about our products and services.
- To prepare, negotiate and perform agreements with your organization.
- To improve our website, customer service and business operations.
- To comply with legal and regulatory obligations in the Sultanate of Oman.
4. Legal Basis for Processing
We process personal information on the basis of your consent, the performance of a contract with you, our legitimate business interests, or compliance with applicable laws, as relevant to each case.
5. Sharing of Information
We do not sell your personal information. We only share information where necessary:
- With service providers who support our operations (such as hosting, communication platforms or payment services) under appropriate confidentiality obligations.
- With authorities where required by law or to protect our legal rights.
6. Data Retention
We keep personal information only as long as needed for the purposes described in this policy or as required by law. When information is no longer required, it is securely deleted or anonymized.
7. Security
We apply reasonable technical and organizational measures to protect personal information from unauthorized access, loss or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to the processing of your personal information, and to withdraw consent at any time. To exercise these rights, please contact us using the details below.
9. Cookies and Website Analytics
This website may use cookies or similar technologies to understand how visitors use the site and to improve its performance. You can disable cookies in your browser settings; this may affect some site features.
10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their policies.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, you can reach us at:
- Address: Masader Samhram Trading, P.O. Box 120, Postal Code 319 — Saham, North Al Batinah Governorate, Sultanate of Oman
- Phone: +968 99350375
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update.